Help Topics

How to download?
How to open the document with HTM or HTML file format?
How to open the document with CHM file format?
How to use the old style executable user manuals from Toshiba
Problems with the download

How to download?

Find the document you want and click on "Buy Now" button . Pay securely using PayPal
After the successful payment you will be automatically redirected to the downloading page.
If you pay with your credit card without creating a PayPal account the downloading process is slightly different. After a successful payment, on the PayPal's final screen click on "Return to 9Manuals" button and you will be redirected to the downloading page.

How to open the document with HTML file format?
for Windows Vista and 7
1. Right click on the downloaded .zip file and choose "Extarct All..." option.
2. Pay attention to the location where files will be saved and click "Extract".
3. Find "index.html" file inside the folder and open it (Double Click on it)

for Windows XP
All HTM or HTML documents are packed inside ZIP archive. In order to use them you need to open the Zip archive first.
1. On your Desktop create a new folder and rename it as "Manual"
2. Double-click on the downloaded Zip file, the WinZip window will open with a lot of files inside
3. Click on the "Extract" from the top menu, the "Extract" window will open
4. In the open window find the "Manual" folder and select it (Left click once) and after
click on the "Extract" button
5. Close the WinZip window, go to the Desktop and open the "Manual" folder
6. Find "index.html" file inside the folder and open it (Double Click on it)

**Do not try to open the files inside WinZip window. Extract and save them on your desktop first and after click on Index.htm file.

How to open the document with CHM file format?
for Windows Vista and 7
1. Right click on the downloaded .zip file and choose "Extarct All..." option.
2. Pay attention to the location where the file will be saved and click "Extract".
3. Double Click on the CHM file to open.

*additionally you might need to "Unblock" the downloaded file. Right click on the CHM file and choose "Properties", then click on the "Unblock" button.

**Do not try to open the file inside archive window. Extract and save it on your desktop first and after only open it.

for Windows XP
1. On your Desktop create a new folder and rename it as "Manual"
2. Double-click on the downloaded Zip file, the WinZip window will open
3. Click on the "Extract" from the top menu, the "Extract" window will open
4. In the open window find the "Manual" folder and select it (Left click once) and after
click on the "Extract" button
5. Close the WinZip window, go to the Desktop and open the "Manual" folder
6. Double Click on the file to open it

**Do not try to open the files inside WinZip window. Extract and save them on your desktop first and after click on Index.htm file.

How to use old style executable user manuals from Toshiba

In order to use the manual you have to install it on the computer.
Open Zip archive into some folder (better put it on your desktop), find the Setup.exe file and run it. Setup will install the manual on your computer.
After the installation you can access your manual from
Start Menu -> All programs->Toshiba

*please note that some of the very old executable manuals will run only in MS-DOS mode on their original Operating Systems

Problems with the download

When you pay with your credit card on the final PayPal screen you must click "Return to Merchant" button. Here you might encounter the following problems:

1. You get an error message in your Internet browser
                   Error 404: NOT FOUND!
2. Your Internet browser keeps clicking and going nowhere

The solution: Copy the entire URL from your Internet browser’s address bar and paste it into another, newly opened Internet browser and press enter. You should be able to download now.


 


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